If your needs cannot be satisfied by our e-mail support system, please contact your METRONICS distributor or OEM for technical support. Your METRONICS distributor or OEM will be able to answer most questions regarding our products. In the few cases where additional assistance is required, telephone support is available Monday through Friday, 8:00 a.m. to 5:00 p.m. EST. Call (603) 622.0212 to speak with a technical support product specialist.

Please have the following information available:

• Your METRONICS distributor or OEM
• Product model number
• Product serial number
• Software version
  The software version can be found in the following locations:
  

  QC-100, QC-200, QC-300, Gage-Chek, SC-100, TC-100 and TC-200:

  on the Setup "About" screen

  QC-1000 & QC-2000: displayed on power-up
  QC-3000: on the first screen
  QC-4000: located under FILE/ABOUT
  QC-5000: located under HELP/ABOUT QC-5000
• Product options, such as a footswitch or non-linear error correction (NLEC)